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لبيك
Your day. Made easier.

Travel, healthcare, food, shopping, and everyday services in one convenient place.

يومك أسهل مع لبيك

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© 2026 Lbayk. All rights reserved.

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Compliant with WCAG 2.1 AA/AAA, ADA, Section 508, EN 301 549

Terms of Service

Last updated: January 1, 2025

These Terms of Service govern your use of the Lbayk tourism platform. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing or using Lbayk, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services. These terms apply to all visitors, users, and others who access or use Lbayk.

2. Services Description

Lbayk provides an online platform for booking tourism services in Saudi Arabia including hotels, tours, restaurants, transport, eSIMs, medical services, events, flights, visa services, food delivery, and more. We facilitate connections between travelers and service providers.

3. User Accounts

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information.

4. Booking & Payments

All bookings are subject to availability and the terms of the respective service provider. Prices include 15% VAT as required by ZATCA regulations. We accept 9 payment methods. All transactions are secured with 256-bit SSL encryption.

5. Cancellation & Refunds

Cancellation policies vary by service provider. Free cancellation is generally available up to 24-48 hours before the service date. Refunds are processed through the original payment method. ZATCA-compliant refund invoices are issued for all cancellations.

6. Intellectual Property

All content on Lbayk, including text, graphics, logos, images, and software, is the property of Lbayk or its content suppliers and is protected by international copyright laws.

7. Limitation of Liability

Lbayk acts as an intermediary between travelers and service providers. We are not liable for the quality, safety, or availability of services provided by third parties. Our total liability shall not exceed the amount paid by you for the specific service in question.

8. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes shall be resolved through good faith negotiation, then mediation, and finally through the courts of Riyadh.

9. Contact

For questions about these Terms of Service, visit our Contact page.

Questions about these terms?

Contact Us FAQ